What is your Minimum Order Quantity?
Our Minimum Order Quantity (MOQ) is generally 1 unit. However, for certain small consumables, the MOQ may vary. Please contact our team for specific details.
Which payment methods do you accept?
We accept most common forms of payment, including Bank Transfer (T/T), Direct Transfer, and Western Union.
What is your typical shipping and delivery time?
Once we receive confirmation of your order and payment, we normally process and ship items within 5 working days.
Which certifications do your products hold?
Most of our products are CE, ISO, and RoHS certified. Select medical equipment also carries FDA approval.
What after-sales services do you provide?
We provide comprehensive technical support, customer service, and troubleshooting assistance for all our equipment to ensure smooth operation.
How long is the standard warranty period?
We typically offer a 12-month warranty for all products. Some accessories may have different terms; please verify with our sales managers.